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Expense management practices every business owner should follow

28 April 2025

As a business owner it’s common to feel like your expenses are spiraling out of control sometimes, and when this happens, you notice they also have a negative impact on your bottom line.

Keeping your finances in check is vital for the wellbeing of your company, regardless of its size. Yes, generating revenue is essential, but your bottom line will improve only when you manage to control your expenses. Poor expense management and tracking can lead to poorly spent funds, which will affect your business overall performance. However, when you manage the funds properly you make every dollar work for your business.

What is expense management?s

Expense management focuses on the means of reimbursing the incurred costs and tracking employee spending. It often implies a plan that includes policies and procedures used to control funds spending. It functions as a financial compass that guides you through the challenging land of business expenditures.

Why is expense management crucial for businesses?

It might seem obvious but chances are you overlooked the real purpose behind expense management. You not only have to watch what you spend, you also gain control, prepare for growth and build corporate sustainability. When your finances are in order, decision-making becomes easier, forecasting becomes clearer, and surprises — at least the bad ones — are kept to a minimum.

Without a solid system, even profitable companies can find themselves in cash flow crises. And let’s be honest — a great product or service won’t save a business that burns through its budget without understanding where the money’s going.

Set a clear expense policy – and actually use it

One of the biggest mistakes you can make is operating without an expense policy. You don’t need a 40-page corporate document – one page with clear rules will do wonders for your business. Who can approve expenses? What qualifies as a reimbursable expense? What’s the process for submitting receipts? By answering these questions early on, you eliminate confusion and prevent overspending before it starts. And most importantly, make sure everyone on your team knows about the policy. A policy that sits in a drawer isn’t much use.

Use expense management software – seriously

Gone are the days of manually tracking receipts in spreadsheets or (worse) shoeboxes. Expense management software isn’t just for large corporations anymore but a good solution for businesses of all sizes. You can choose from a range of tools that make it easy to categorise, track, and even automate expense approvals. When you use this kind of program, you eliminate human error, flad suspicious transactions, and gain real-time insights into where your money’s going. With mobile apps and cloud access, your team can upload expenses from anywhere — no more lost receipts or late submissions.

Monitor spending trends, not just individual expenses

When you check your expenses, a single business lunch receipt might not raise your eyebrows, but when you put all of them together and realise your company spent hundreds a month on client meals, you might get a hold of where money goes. Patterns tell the real story. It’s essential to review spending trends to gain insight into how your employees spend money, and how your business manages funds. Maybe your subscription services have quietly multiplied, or your delivery costs have skyrocketed. By spotting these trends early, you can take action before your budget spirals out of control.

Set – and stick to – departmental budgets

It’s easy to lose control when every department spends as it pleases, so it’s time for a change. By assigning a monthly or quarterly budget to each department, you create structure and accountability. Encourage department heads to take ownership of their budget. When people feel responsible for their portion of spending, they’re far more likely to consider the value behind each purchase. And if something unexpected comes up? Having a reserve or emergency fund in place helps you adapt without derailing your entire budget.

Track reimbursements promptly and accurately

Delayed reimbursements can frustrate employees and cause confusion in accounting. On the other hand, processing every claim as soon as it comes in can lead to errors if not verified properly. So what’s the sweet spot? Create a routine schedule for processing reimbursements — for example, every Friday or the last day of the month. And always double-check receipts against the expense policy. Automating this process through software also helps reduce the chance of human error or duplicate claims.

Don’t underestimate the power of approval workflows

Without a proper approval chain, expenses can easily slip through the cracks — or worse, pile up unchecked. That’s why approval workflows are a must-have, even for smaller teams.

Assign clear roles: who approves travel expenses? Who signs off on software subscriptions? With a transparent process, you prevent unauthorised spending and ensure every dollar is spent with intention. And when approvals are tied to automated alerts, nothing gets missed.

Educate your team on financial responsibility

Sure, it’s not their money — but when employees understand how business expenses affect the company’s bottom line, they make smarter decisions. Hold brief training sessions or send monthly reminders about your expense policy, budget goals, and spending priorities. Even better, share data that shows how improved expense habits have helped the company — it turns financial responsibility into a team effort rather than a top-down directive.

Review and refine regularly

Just because you had no issues with tracking and managing expenses last year, doesn’t mean the system you’re using is still the best solution today. Your company needs to evolve and so should your expense management practices. Set a calendar reminder to review your expense reports quarterly. Are there outdated subscriptions you can cancel? New tools that can automate part of your process? Are certain categories suddenly taking up more of your budget than before? These regular check-ins help you stay agile and efficient.

Parting words

Smart expense management isn’t about cutting every cost or watching every penny with a magnifying glass. It’s about knowing where your money is going, why it’s being spent, and how to ensure every dollar supports your long-term goals.

With clear policies, the right tools, and a little team education, any business can build a system that supports growth instead of draining resources. Whether you’re just getting started or looking to tighten the bolts, following these practices will make sure your financial foundation is strong, smart, and ready for the future.