Technology Innovator Awards 2023

May21135 Best IT Consultancy Firm 2023 - UK Based in Southport and operating throughout the Merseyside and Lancashire area, DigiDog Tech Ltd. is a specialist IT support company that offers a wide range of services to cover all its clients’ technological requirements. With 18 years of experience in corporate and educational IT services, the company is wellequipped to support the northwest’s small and medium sized businesses, providing them with top-notch solutions and consultancy. In 2016, DigiDog Tech was established by Managing Director Dan Eely, an experienced professional with a demonstrated history of delivering excellent IT services across many sectors. With several years of experience in not only IT support roles but also managerial positions, he is skilled in leadership, quotations, business development, business process improvement, and troubleshooting. Having noticed that many small businesses and educational institutions were paying unbelievably high prices for IT support but receiving poor standards of service, Dan was inspired to create a company that would offer high-quality solutions and support at an affordable cost. Through this, he hoped to empower the smallest of businesses with outstanding IT support. Today, DigiDog Tech delivers cost-effective enterprise level solutions to the SME market. Its services include remote support for PC Sep23384 servers and Macs, Microsoft 365, backup and disaster recovery solutions, supply and installation of all hardware and peripherals, hardware repair, EDI and website design and development, WiFi, and network solutions. The company serves clients across a wide range of sectors, including legal, education, charity, finance, construction, care, manufacturing, and many more. Catering to a broad client base, DigiDog Tech understands that every business is unique, using IT in different ways to serve their customers. For this reason, the firm works hard to gain a thorough understanding of their requirements and tailor its solutions to meet their individual needs. Its services are designed to complement each other and grow with the client’s business, allowing them to easily scale up their IT capabilities. Furthermore, since its establishment, DigiDog Tech has maintained its commitment to delivering a fair, honest, and quality service. These values have not changed since the very beginning of the firm’s journey and will remain steadfast as its client base continues to grow. Through this, DigiDog Tech aims to ensure the satisfaction and loyalty of its customers. In recent years, following the Covid-19 pandemic, many businesses have started to offer remote or hybrid working models, enabling staff members to work from home. For IT support companies like DigiTech, this has brought about a number of opportunities, with many more SMEs requiring solutions like cloud services. Operating in a populated industry, DigiDog Tech is faced with significant competition. However, rather than focusing on trying to compete, Dan believes that it is important for the firm to concentrate its efforts on staying true to its values and delivering an excellent standard of service. Located in the northwest, DigiDog Tech has found that people often become more than just clients. Over time, the firm becomes a part of their team, accompanying them on their business journey as they evolve and grow. For its excellent work, DigiDog Tech has received an abundance of positive feedback on platforms like Yelp and Google, many of which praise its excellent customer service, superior knowledge, and consistent reliability. For example, one five-star review on Yell explains, “We were recommended to use DigiDog Tech after we had an issue with viruses on our IT equipment; the laptops were sorted out remotely in the first instance and then up-todate virus protection software was installed.” Another glowing review on Yell states, “I have used DigiDog Tech for a number of services: IT support, systems installation, and back up for two businesses we own. The service was of high quality and friendly and nothing was too much trouble. I would highly recommend DigiDog Tech to anyone requiring IT support.” Lastly, on Google, Adrian Van Sprang from Rebecca’s Jewellers Southport shares, “Fantastic customer service from start to finish. We have recently had a new computer system fitted in our office. We explained what we will be using the computer for and were given advice on what would suit us best. When the computer arrived, Dan came to the office, did the setup, moved previous files and data from the old computer, and supplied anti-virus software. I would not hesitate to recommend DigiDog Tech.” For its resolute commitment to exceptional customer service and its willingness to go above and beyond for its clients, DigiDog Tech has recently been named Best IT Consultancy Firm, UK, in the Technology Innovator Awards 2023. Currently, the firm is still relatively new and hopes to continue to grow at a steady rate in the years to come, driving the ongoing success of its clients. In the technology industry, where it’s easy to be overwhelmed by confusing terminology and jargon, DigiDog Tech strives to keep things simple for its clients. The firm is able to fulfil as many or as few of their IT services as needed to meet their requirements. Whether their demands are large or small, Dan and his team are there to help. Considering its impressive journey thus far, there is no doubt that DigiDog Tech looks towards a bright future, and we are excited to see what the firm will go on to accomplish. Contact Details Contact: Dan Eely Company: DigiDog Tech Ltd Web Address: